My experience with the Wen cleanser has been really good. Makes my hair shiny, soft and manageable.
The company are a bunch of lying, thieving rats who steal money out of your checking account for things you didn't order and don't want. I have cancelled my account for the second time, but I have no doubt that they will continue to charge my credit card and ship me stuff I didn't order.
If they do, I will then refer this matter to the Massachusetts Attorney General and also local news stations. They must not be allowed to get away with this.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
Wen Pros: Smell, Feel of my hair.
Wen Cons: Deceptive marketing practices, Fraud, Deceptive ordering.