State: Illinois City: Chicago Clear all filters (16 of 1779 reviews match)
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1.0
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I used Wen Fig shampoo for several years and loved it. About a year ago my wife got me WenMen to try along with WenMen hair and body oil. Used that product for about six months and then developed a redness on my scalp. It was like a very bad sunburn and, in fact, I...
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Review
#825321 Review #825321 is a subjective opinion of poster.
Cons
  • Very red rash developed on scalp near forehead
Reason of review
had have to give it up.
Loss
$160
Preferred solution
Let the company propose a solution
Tags
  • Wenmen
  • Wen Men
  • Wen Problems
  • Wen Skin Outbreak
  • Wen Allergic Response
I used wen product and noticed that my hair have came out within 7mouth or more my husband noticed that our hair was not as full and the wen was the cause of it. Here is a video showing my hair
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1 comment
Anonymous
#1094592

I noticed after using wen for the last year my hair was falling out and found lots of hair in the drian. I talked to my hair stylist and quit using it a couple months ago.

I have thick hair and noticed after quitting using wen I don't see it in the drian. It's not good

Review
#769484 Review #769484 is a subjective opinion of poster.
Reason of review
Bad quality

Wen Hair Care Review

1.0
Details
I used wen for about two months starting losing my hair I thought it was of old age didn't use wen anymore and my hair has started to come back after using somethings to make it grow again
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Review
#751922 Review #751922 is a subjective opinion of poster.
Reason of review
Bad quality
While I'm glad to know I'm not alone in fighting this battle caused by WEN, I'm afraid there seems to be no resolution. After purchasing WEN in summer 2014, I too began experiencing hair loss but that was not the worst of it. The horrible acne-like condition on my face...
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Review
#751572 Review #751572 is a subjective opinion of poster.
Reason of review
Bad quality
Loss of hair along with very dry hair
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1 comment
Anonymous
#1074431

I ORDERED THE PRODUCT ONE NIGHT WATCHING tv WHEN THE INFOMERCIAL CAME ON. WHAT A MISTAKE, AT FIRST I THOUGHT THIS IS GREAT, THAN CAME THE SCALP SORES AND HAIR LOSS.

I CALLED BECAUSE I SUDDENLY RECEIVE A BILL. I PAID IN FULL WHEN I ORDERED AND ASKED SEVERAL TIMES TO MAKE SURE. THE *** HOLES THAT WORK FOR THIS COMPANY BEAT AROUND THE BUSH UNTIL YOU REALIZE IT IS EASIER TO PAY THAN ARGUE.

SUDDENLY I RECEIVE 3 BOXES AND A STATEMENT THAT SAYS I WILL PAY THREE TIMES X3 $39.95. I WILL PAY IT WHEN THAT *** RETURNS MY SCALP TO THE HEALTHY SCALPH I HAD BEFORE AND WHEN MY HAIR LOSS HAS RECOVERED IF EVER AND I AM PAID WHAT I HAVE PAID TO THIS WORTHLESS AWFUL PRODUCT.

Review
#741776 Review #741776 is a subjective opinion of poster.
Reason of review
Bad quality

Wen Haircare Refund Policy Review

.i used product in 2011, and cause my head to rash and lose hair on nape of my neck. Wouldn't refund my money for rest of product. And billed me twice after discontinuation.
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Review
#733292 Review #733292 is a subjective opinion of poster.
Reason of review
Poor customer service

Wen Hair Care

I ordered the Wen Hair care promotional produce for $39.95, canceled the order after the first shipment received another shipment, call the company they said I had to receive another shipment because I didn't call early enough so I did that, they continue to bill me... it has been five months that I canceled. I received another past due bill today. I feel this is gross improper business practice. I received another bill today, a pass due notice. I am highly upset with this company and won't do business with you again at all. They totally deceived me in through out. I am very upset and disappointed.
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1 comment
GuthyRenkerHelp
#1012948

Hello- Our team is here to assist. If you purchased WEN online, the information in your shopping cart details that your initial WEN order will be replenished automatically unless you call to cancel.

This information is also provided in your shipments. If you ordered by phone, the customer service representative who took your order would have reviewed this with you as well. If you could please contact our Corporate Escalation Team here: http://www.wen.com/lp/cet with the details you have provided to us in your post, someone will be in touch with you shortly to offer further assistance.

Thank you. –WEN Customer Care

Review
#671337 Review #671337 is a subjective opinion of poster.
Reason of review
Problems with payment

Wen - Hair Care Review from Chicago, Illinois

1.0
Details
Hair fell out after ten usagrs
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1 comment
GuthyRenkerHelp
#981551

Hello, Our team would like to hear more about your experience. If you could please contact our Corporate Customer Service Escalation Team by filling out this form: http://bit.ly/1EJQtOL with the details you’ve provided above, someone from our Corporate Customer Service Escalation Team will be in touch shortly to assist. Thank you.

Review
#630634 Review #630634 is a subjective opinion of poster.
Reason of review
Bad quality

Wen - Hair Care Review from Chicago, Illinois

While using Sweet Almond Mint I noticed a small amount of hair loss, but then it was coming out by the hand fulls. I stopped using it and waited a couple of days before shampooing with something else and there was only a few strands that was lost. It's not a medication or any change in my diet. I've got two bottles of it and one bottle of the Winter Cranberry Mint that I'd like to return for a refund. I asked for a return shipping label on one of my payments that was mailed in along with the reason why. Also, for a refund for the shampoo with a request to cancel any future orders. Maybe this will reach someone who can handle this for me. Thank you, Lori
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2 comments
Anonymous
#983396

Call the FDA so we can get this cr*p off the market. My daughter lost every hair on her body! Be patient and keep trying if you don't get through to your local complaint coordinator

GuthyRenkerHelp
#979890

Hello, Our team would like to hear more about your experience. If you could please contact us here: http://bit.ly/1EJQtOL with the details you’ve provided above, someone from our Corporate Customer Service Escalation Team will be in touch shortly to assist. Thank you.

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Review
#630488 Review #630488 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Wen Customer Service

Mailing Address:
100, N Sepulveda Blvd
El Segundo, CA 90245-4331
USA
Phone:
(888) 414-3565
All Wen Contacts

Wen - Hair Care Review

1.0
Details
Ordered the TV special on March 7th. Have no received no products at all. Spoke to somebody on 3-18..said I would receive my products n 7- 10 days from then but yet the took out $42. And odd change put of my account and then took another &129.54 out of my account. Here it is March 24 and I still have nothing. When I called the them they argued with me and then told me they can do refunds...so here I sit with almost $200 out of my account with no authorization.. Always homeless
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1 comment
Anonymous
#964125

Two all personnel contact the Better Buisness Angency at once.Tell then what happen and the amount taken out of your account .Also contact your bank and but a froud on wen that they took money out with out your approvel.

Review
#612402 Review #612402 is a subjective opinion of poster.
Reason of review
Problems with payment