To begin let me say that upon first using Wen hair care I was in love! My hair felt and looked absoltely amazing.
I felt like a model over the holidays. I received it for Christmas, used it that day and didn't even need to wash for several days. My hair is blonde, fine and long(below shoulders). Now fast forward to three days later.....I was sooo excited to go out with my new do.
I went through the entire process, as I did the first time, leaving the directions outside my shower so I could make sure to do it properly. The only difference was this time I blew dry my hair. According to directions it was fine to blow dry as long as you moved vigorously through hair which I, of course, did and always do. This time however it severely broke my hair off on top.
I had long layers but now have short bangs with chunks of hair all over that have been fried. I called Wen hair care and they said that I should have left a leave in conditioner in my hair. Well I read the directions many times and nowhere did it mention this(maybe it does in other articles but not the one included in my packet....followed everything to a T). I am writing this because it has affected my self-esteem, as of late.
If I can save just one girl from feeling like I do at this very moment then I will feel sooo much better. I do believe that they should state that hair should NOT be blowdried when using this product(or perhaps certain types of hair) because mine was beautiful, turned gorgeous(upon first try with Wen) and now is the one thing I dislike about myself:( I gave it another try just didn't blow dry and my hair is lifeless and does nothing....I guess the old adage is true...."if it seems to good to be true....it probably is"....lesson learned!!!I truly wish I had never heard of Wen since I put it on my Christmas list....wasn't Santa's fault but wish he hadn't of given me what I wanted at the time.....no more infomercials for me.
Hope this helps someone make a decision.
Product or Service Mentioned: Wen Conditioner.