Dearborn Heights, Michigan
Featured Not resolved
1 comment

The product Wen shampoo was on sale for $39.99 on November 2014

on the next month I was charged 49.99 plus 27.99 and 14.97 every month And I only received 1 package of the 39.99 I have been charged until march I will show you a picture of how much hair I lost using only 1 package of wen hair care. Try to speak with some one in customer service but I could not get my money back.

My hair length was near my back now after I used Wen shampoo after months my hair is short

near my face. The total would be $230 from December to march 2014-2015.

Reason of review: Not as described/ advertised.

Monetary Loss: $230.

Preferred solution: Full refund.

Wen Cons: Billing, No service at all, Lost my hair, Cost.

  • Wen Hair Loss
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Hello- Our team would like to hear more about your experience. If you could please contact us here with the details you’ve provided above, someone from our Corporate Customer Service Escalation Team will be in touch shortly to assist.

Thank you. -WEN Customer Care