Dearborn Heights, Michigan
Featured Not resolved
1 comment

The product Wen shampoo was on sale for $39.99 on November 2014

on the next month I was charged 49.99 plus 27.99 and 14.97 every month And I only received 1 package of the 39.99 I have been charged until march I will show you a picture of how much hair I lost using only 1 package of wen hair care. Try to speak with some one in customer service but I could not get my money back.

My hair length was near my back now after I used Wen shampoo after months my hair is short

near my face. The total would be $230 from December to march 2014-2015.

Reason of review: Not as described/ advertised.

Monetary Loss: $230.

Preferred solution: Full refund.

Wen Cons: Billing, No service at all, Lost my hair, Cost.

  • Wen Hair Loss
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GuthyRenkerHelp
#1052884

Hello- Our team would like to hear more about your experience. If you could please contact us here http://bit.ly/1EJQtOL with the details you’ve provided above, someone from our Corporate Customer Service Escalation Team will be in touch shortly to assist.

Thank you. -WEN Customer Care