I ordered the Wen haircare shampoo off their website for $29.95 for a mother's day gift last month. Today, I logged on to my online banking and see that there is another unexpected charge for $38.95 from Wen.
I called them to research the reason for this, and apparently when I ordered the shampoo, they automtically enrolled me in 3 recurring orders, for a total of $90. WTF?!?!? I'm pretty observant, and pay attention to the fine print when I'm ordering things, especially online. NOWHERE did I see that they were going to automatically enroll me in recurring orders, and automatically debit the charges from my account.
If I did, I certainly would not have ordered it!
Wen - you are probably going to make a nice short-term profit off of sneakily enrolling people in recurring charges, but I hope you lose it all when someone sues you for your unethical business practices!!!!
Review about: Wen Shampoo.
Monetary Loss: $90.