I recently bought Wen hair products from their website. I called one month after receiving my original order to cancel the recurring orders and was told my account was cancelled.
I continued to receive products in the mail and continued to be billed despite canceling. It says online that they charge $39.95 for reorders and $8.95 for shipping but they billed me for over $120 on a single unwanted reorder. They are forcing me to pay for shipping and return shipping despite sending me unwanted orders. I may have to cancel my credit card if these recurring charges do not stop.
This is such a scam.
Terrible experience with Wen. Would never order again
Review about: Wen Hair Care.
Monetary Loss: $120.