State: District Of Columbia City: Washington Clear all filters (38 of 1767 reviews match)
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I also did not know I was on an automatic order process. I called to stop and they told me to ship back the product (they did sent a return slip). I did and they shipped it to me again. I called to cancel again and they told me that I would have to pay for the return...
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Anonymous
Anon

You can't place the order without agreeing to autodelivery! It's a big pop up, you have to check the box after I read it.That's your fault.

#531497
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I didn't read and didn't do my research on line before I ordered this wen product. As product it's ok, not good for blonde hair fir the price you are paying, it makes blonde hair brass like look. Second, after your 30 days and even before that they charge account...
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#495667
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The first time using it, I too, noticed the drain backing up. I would remove a massive amount of hair in the drain. Then each time I rinsed there was more hair in the drain. And they claim that it thickens and adds body? No warning against possible hair loss. And...
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Anonymous
Anonymous

Oh and by the by, writing in ALL CAPS is tantamount to screaming at someone. Either you are clueless when it comes to internet etiquette or you are over 30......LOL And that...

Anonymous
Anonymous

"THIS IS NOT A FAKE PERSON I'm FOR REAL AND I WAS PAID TO WRITE ANY OF WHAT I WROTE! SINCERELY A HAPPY CUSTOMER! ." Hey Carmi was that a "Freudian" slip on your part? I was ...

#438393
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I tried to cancel my order on wed July 9th thru fri July 12th. On wed I was told that my info was not in the system and the same on Thursday. Well this morning the order has been shipped and I will receive it within 4 weeks or more. I placed this order on Tuesday...
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#428785
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The produce did not work for me, I received a package today and want to send it back. Barbara Hill 848 21st St N.E. #10washington, DC 20002 The company product do not work for everyone, so I tried it and my hair was so hard that I could not comb it. I used the product...
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#408154
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I ordered a ONE month's supply. They sent me (and are attempting to charge me) for a THREE MONTH supply. When I called to cancel order they said they would send a label but I understand they will STILL charge my account (from reading other complaints). I do not...
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Anonymous
elmo

wen hair care is not a scam, the problem with people is that they want free product, you gotta pay to play

#393778
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Let me just say that this company should be on World's Dumbest!!! My hair is over worked and way to thick and doesn't smell like it should! !! Then with the part where they say shipping back is free no it's not on there label says 4lbs but the invoice which...
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#381741
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I tried the two for one offer with wen, but decided to cancel and return pkg unopened, return expense is about $9 and I was not refunded the shipping wen charged to send the package to me - another $9. I then received a second package from Wen. Contacted Wen and was...
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karnana
karnana

I agree completely it is almost impossible to stop the shipping and charges :( An O K product but total rip off price. Not worth the price

#354231
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The product weighed down my hair and left a lot of build up. I decided to keep it and see if my hair adapted to it better until I finished off the bottle. Weeks later I a received another box and my credit card was charged $38 dlls ... I called WEN and they said they...
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Anonymous
Deangelo

Life innuarsce is innuarsce on your life. If you die the innuarsce company pays money to your beneficiaries. they could be family, friends, the company you work for even a cha...

Anonymous
Horribe Customer Service

I totally agree. I experienced the same thing. I ordered this product a month ago for my mom because of the promotional price. This month I saw an almost $40 charge on my acco...

#332642
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I got the 30 day supply and after three uses I found out it's not for me. It made my hair greasy and impossible to even get a comb through - seriously, the top was greasy and the bottom was like straw. I received another package in the mail before I could cancel -...
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Anonymous
Steph

Looks like I dodged a bullet! Thanks everybody for letting me know.

Anonymous
beth gramkow

For one this offer is not throgh chaz its through some other company if you listen and read the add so fo not blame him i got this trough qvc if i do not like it i send it bac...

#328120
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