I had first tried Wen about a year and a half ago and was very pleased with the results. Unfortunately during this time I "stocked up." About six months ago I began noticing handfulls of hair falling out during and after my showers, I changed scents which did not help.
I have very thick, naturally beautiful hair which was becoming increasingly dry and full of breakage.... a problem I've never had. With that said, I tried the Pantene Pro-V cleansing conditioner and abruptly stopped using Wen. It took about a month of intense conditioning to get my hair back into shape and will never again touch a Wen product.
I hope this helps someone....
Avoid Wen at all costs! The drugstore brands will not make your hair fall out!
Product or Service Mentioned: Wen Cleansing Conditioner.
Reason of review: Bad quality.
Wen Cons: Losing my hair when i shampooed, Definitely the pricing, Customer service.