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Summary of Wen Customer Service Calls

30 TOTAL CALLS
77% SUCCESSFUL CONNECTIONS
04:28 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Wen to Ask about:

Cancellation:

  • “Cancel order on file”

Product/ Service quality:

  • “Damage product”

Other:

  • “To talk about why those greedy bastards put a bad name on a wonderful product”
  • “Order”

About Wen

Top 5 Wen Services

Customer Care, Membership

Top 5 Likes about Wen

Smell, How it makes my hair feel and look, Product, Feel of my hair, Thinning hair falling out

Top 5 Dislikes about Wen

Hair loss, Lost my hair, Deceptive marketing practice, Customer service, Unhelpful customer service

Summary

Chaz Dean Wen is a line of hair care products by Chaz Dean - a Celebrity stylist. The WEN system was created with a perfect balance of ingredients including herbs and natural ingredients to not only cleanse scalp and hair but to also moisturize, soothe, strengthen and add sheen. In case customers are not satisfied with the products the company is offering a 60-day money-back guarantee. WEN Haircare System includes: WEN Cleansing Conditioner, WEN Styling Crme and WEN Re Moist Intensive Hair Repair Mask. As free bonuses they have WEN Texture Balm and WEN Wide Tooth Shower Comb.

Wen reviews and complaints

Wen is ranked 79 out of 930 in Cosmetics and Personal Care category

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Wen Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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