Contact Wen

Edit Business Info

Summary of Wen Customer Service Calls

49 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:55 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Wen to Ask about:

Activation/ Cancellation:

  • “Cancel membership”
  • “Cancel order on file”

Shipping and Delivery:

  • “Change shipping”

Request for Information:

  • “Spindle sander question”

Product/ Service:

  • “Damage product”

Other:

  • “Hair falling out”
  • “Cnange subscription”
  • “Address change”

Wen Rating Stats

2.1 out of 5 stars
based on 357 reviews
See all 1775 reviews

Rating stats

  1. 179 reviews
  2. 77 reviews
  3. 33 reviews
  4. 26 reviews
  5. 42 reviews

About Wen

Top 5 Wen Services

Customer Care, Membership

Top 5 Likes about Wen

Smell, How it makes my hair feel and look, Product, Feel of my hair, Thinning hair falling out

Top 5 Dislikes about Wen

Hair loss, Lost my hair, Deceptive marketing practice, Customer service, Unhelpful customer service

Summary

Chaz Dean Wen is a line of hair care products by Chaz Dean - a Celebrity stylist. The WEN system was created with a perfect balance of ingredients including herbs and natural ingredients to not only cleanse scalp and hair but to also moisturize, soothe, strengthen and add sheen. In case customers are not satisfied with the products the company is offering a 60-day money-back guarantee. WEN Haircare System includes: WEN Cleansing Conditioner, WEN Styling Crme and WEN Re Moist Intensive Hair Repair Mask. As free bonuses they have WEN Texture Balm and WEN Wide Tooth Shower Comb.

Wen reviews and complaints

Wen is ranked 90 out of 1021 in Cosmetics and Personal Care category

Edit Description
Show

Wen Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Wen to

i
Keranique
Keranique
1148 reviews
1.5
Compare
Perfectly Posh
Perfectly Posh
170 reviews
2.7
Compare
eSalon
eSalon
Has verified representatives
157 reviews
3.4
Compare
Suave
Suave
352 reviews
2.1
Compare
Garnier
Garnier
212 reviews
1.9
Compare
Show

Top Rated Reviews

Write a review
Do you have something to say about Wen? What happened? What can we help you with?
Submit review Don't show this popup