Wen Contact Information

Toll-Free Number:

  • (888) 414-3565

Orders:

  • (800) 964-1892
  • (888) 414-3565

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Currently you can call only US numbers.

Other Info:

Customer Service Hours : 8:00am - 12:00am EST daily. Holiday hours may vary.

Social Networks:

Summary of Wen Customer Service Calls

56 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:43 AVG CALL DURATION
31% ISSUES RESOLVED

Customers Contact Wen to Ask about:

Activation/ Cancellation:

  • “Cancel order on file”
  • “Canceling”
  • “Cancel membership”

Shipping and Delivery:

  • “Change shipping”

Request for Information:

  • “Spindle sander question”

Product/ Service:

  • “Damage product”

Other:

  • “Hair falling out”
  • “Cnange subscription”
  • “Address change”

Wen Rating Stats

2.1 out of 5 stars
based on 357 reviews
See all 1776 reviews reviews

Rating stats

  1. 179 reviews
  2. 77 reviews
  3. 33 reviews
  4. 26 reviews
  5. 42 reviews

Rating trend

About Wen

Top 5 Wen Services

Customer Care, Membership

Top 5 Likes about Wen

Smell, How it makes my hair feel and look, Product, Feel of my hair, Thinning hair falling out

Top 5 Dislikes about Wen

Hair loss, Lost my hair, Deceptive marketing practice, Customer service, Unhelpful customer service

Summary

Chaz Dean Wen is a line of hair care products by Chaz Dean - a Celebrity stylist. The WEN system was created with a perfect balance of ingredients including herbs and natural ingredients to not only cleanse scalp and hair but to also moisturize, soothe, strengthen and add sheen. In case customers are not satisfied with the products the company is offering a 60-day money-back guarantee. WEN Haircare System includes: WEN Cleansing Conditioner, WEN Styling Crme and WEN Re Moist Intensive Hair Repair Mask. As free bonuses they have WEN Texture Balm and WEN Wide Tooth Shower Comb.

Wen reviews and complaints

Wen is ranked 93 out of 1047 in Cosmetics and Personal Care category

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Wen Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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