I am having the same problem. I ordered their promotion product because I thought it was such a good deal, not realizing I was locked into automated delivery.
I called to cancel and they still continue to bill my credit card even though I have returned their product. The claim they have not received my return even though I have confirmation that they did. SHAME ON YOU CHAZ DEAN for hiring and training your employees to steal from people and accuse them of wrong doing.
That is no way to handle the selling of your product!!!! I am very disappointed