Wen Reviews and Complaints
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2
Issues
resolved
1,761
Total
reviews
$1.5M
Claimed
losses
$2.7K
Avg
loss
52.8K
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views
What was your experience with Wen?
Customers don't like
- Hair loss
- Lost my hair
- Deceptive marketing practice
Customers like
- Smell
- How it makes my hair feel and look
- Product
I have used Wen for many years and never had a problem until about a year ago when my scalp began feeling like I had sunburn. It go worse and worse to the point that my entire head was actually sore. It did not occur to me that the Wen could be the cause because I had...
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I first purchased WEN by Chaz Dean cleansing conditioner in Sephora in 2014. I liked the idea of cleaning my hair without using a regular shampoo and harsh chemicals. WEN’s cream made my hair feel smooth and moisturized. After a few weeks, though, I noticed that my...
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Product
I didn't like
- Refused to refund money
- Severe hair loss
- Itchy scalp
I thought I was giving my hair a superior product, I could not have been more wrong. My hair fell out and I can see my pink scalp everywhere! I used to have thick curly unruly hair, and now I have a thin mess! It has been a year, and no regrowth. This is seriously...
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Wen Pomegranate Conditioner Review
Wen
Omg its causing My head ti burn!!!! Throwing ot Away!!!!
Wen Hair Care Review
Wen
I notice im loosing my hair this is a bad thing to use
Short Review on August 28, 2016
Wen
WEN SHOULD BE AGAINST THE LAW!
Wen Hair Care Review
Wen
I too, found after using Wen hair products my hair was thinning. My hair was on my shoulders in large amounts. Very scary! I sent some of the product back and threw the rest out. When I see the TV commercials I just shutter!
I have long hair and am always looking for a good shampoo. My husband ordered this. The first time I used it, A LOT more hair than normal came out in the shower. We continued to use it, as it was expensive, but my hair was becoming much thinner. Actually for both of...
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I started using Wen and about after 4-6 months I started noticing that I was losing hair. I did not think much about it until a friend said something to me. I mean I was losing brushes full and I don't have that much to lose. I stopped using it and after a little...
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I am a black lady that use wen and my hair come out in little balls and knots in the shower and when I blow dry I have hair all over the bathroom I stopped using it for awhile and tried it again on monday morning octobet 31, 2016 and balls of hair came out as it did...
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I have been using wen for 3 years now and I have had NO experience of hair loss! My hair is in the best condition it's ever been and I'm completely happy with this product. I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the...
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I use wen produce about 3 times after that my hair got brittle,dry,and crumbly then started breaking as I comb it l am a black women with a Afro or had a Afro do not use this produce on black natural hair I still have two or three bottle left will not use.......and wen...
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I didn't like
- Loss of hair
Wen hair care , the worst , I used it several times and my hair as well fell out , I stopped using it , Those people do not care about you or me , they just want a more consumer's, YES ( WEN) IS VERY BAD , CONSUMERS COMPLAIN ALL THE TIME , YOU NEED TO CALL THE FEDERAL...
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I lost about 2/3 of my hair after a miscarriage & long illness last yr. Thankfully it's all coming back in, & I almost look like I did before my health took a turn. Recently I started using Wen. I loved it, the smell the feel, there's nothing I don't like about it. So...
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My hair type is thick, course wavy/curly frizzy. I purchased wen a few years ago and did like the results. But I did notice a lot of my hair was falling out ( I have so much I...