filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

My daughter lost 100% of her hair from Wen 2.5 years ago. We are talking instant hair loss on contact on subsequent usage. 3 times, rinsed into her bath. 1st time hair loss noticed during brushing and combing over the following week, 2nd time was only used from the neck down to detangle, last time, instant loss of nearly all remaining hair. She is still dealing with the effects of this product 2.5 years later. She is still missing 1/3 of her hair, and sometimes new growth falls out soon after growing in. She does not have an auto-immune condition. No, we didn't use "too much", we used very little. (they tell you to use far too much product) nor did we leave it in long For those trolls wanting "proof", please see the video link of excerpts from the Senate HELP committee discussing Wen, and my girly. Also including a link to my daughter telling her story and showing her current condition. Hoping to make a shorter one when I have time. Class action settlement is at www.wenclasssettlement.com due in just 8 days from today! Wen has no equal in the number of complaints received, and they routinely lie to customers who call to avoid taking complaints, sometimes even selling them more products! Jeffrey Alan Deane you should be ashamed of yourself, as well as everyone you've hired that lies for you.
Show

Wen - My hair fell out & is tangled mess. My scalp is dry & itchy

My hair is dry & itchy. It continues to fallout when I shampoo it. It is one big tangled mess and is very dry.
3.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1206551
Reply to reviews
Wen - Cheated and very upset
I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up. My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have...
Read more
2.4
I liked
  • Delivery good
I didn't like
  • Being cheated
#1174241
Reply to reviews
I tired wen hair products and was not impressed. Mostly because I suffer from dandruff and these products made it worse. My hair also fell more. They have a sixty day policy to return. I called to return and the rep said that she could not refund me for the product...
Read more
#1135904
Reply to reviews
I used it when I was little and when I ran out I keepped getting bumps and my head would itch a lot but my mother and I thought it was just that my scalp was dry but till this day my head still itches
Read more
Anonymous
Tru_story

So you think by using this product when you were little causes your head to STILL itch as an adult? Sounds like you have an issue with your scalp, maybe bugs from uncleanlines...

#1123041
Reply to reviews
I first ordered the wen original kit with the almond mint conditioner and 4 other items, and the products actually burned my scalp and my hair came out like wen I went through chemo. I called customer service and they instantly gave me my money back and made a claim. 3...
Read more
Anonymous
truestory

So a hair product You love and have been using for three years, you give one starter? You sound very scattered

1.3
#1122779
Reply to reviews
I have an order that contains a variety of your products. I have had these products for months. The problem is reading the uses for each product.....tiny black writing on a splotchy, dark background. It takes reading glasses, bright light, and a lighted magnifying...
Read more
3.3
#1114978
Reply to reviews
I tried the trial set and didn't care for it. That's just me, didn't think the company was bad just wasn't good for my hair, what is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return...
Read more
1.3
#1075547
Reply to reviews

Began with WEN. After three months it started falling out. After seven months it was all gone. I mean ALL gone. Still waiting for regrowth after two years and six months. Foolish to,believe his claims that "it's the safest thing you can use". Lawsuit still going on. Be...
Read more
#1071936
Reply to reviews
WEN caused me to lose more than 50% of my hair!
I I used WEN for 4 years, until I figured it was the cause of my hair falling out! I thought my hair loss might be related to stress or age, but looking back, I wasn't any more stressed than before, and my hair never fell out! My bathtub would be lined in hair! I have...
Read more
2.1
I liked
  • Thinning hair falling out
  • Very soft and silky
I didn't like
  • Hair falling out
#1033895
Reply to reviews
It is like "I" was giving your review!! Same here I ordered it back in the late summer of 2015. At first I was impressed with the texture of my hair, I also have had Thick and Coarse hair since I was born(not kidding). I received two shipments, I had financial...
Read more
Anonymous
Deniece BRUCE

MY Daughter used it for a long time and said she loves it. Just couldn't afford it anymore. Now let me say this, there are several health problems that can cause you to lo...

I didn't like
  • Loss of hair
  • Hair is falling out
  • Deceptive business
#994261
Reply to reviews