Wen
Reviews and Complaints
I would not recommend it
Preferred solution: Full refund
Cancel subscription
Trying to find out what card is on account may need to change
Order w/o permission
- I like the products
- Deceptive business
- To expensive
Preferred solution: Full refund
One big scam
- Hair falling out
- Having to keep contacting them to quit sending and charging
- Deceptive business practices
- Hair is falling out
Preferred solution: Full refund
Wrost experience I've ever had
It made my hair fall out
Hair loss
I used Wen products for years and this is the first time I am hearing about this. I noticed EVERYTIME I washed my hair it was falling out in SEVERAL strands at a time.
I thought it might have been because my hair is long and brittle. But the more I had washed it and used the conditioner my hair would fall out when I brushed it. It got to the point where I used rubber gloves to wash my hair because I couldn't stand all the loose hair wrapped around my fingers. It was safe to say I had a clogged drain all the time.
I bought Wen products for my nieces I am getting rid of them unless I can return them. What do I do?
Hair loss
BUYER BEWARE
- Lousy product
- Shampoo
- Severe hair loss
Preferred solution: Let the company propose a solution
Hair falling out
To those who waited months to check if it was new products causing problem.
Glad they figured it out as it goes with other products so well and for those who use harsh chemicals, can’t imagine what else you would use. It dose not spoil and I just ran out of a 3 year old bottle the other day, Their main Shampoo which is really a combo is one of the best products on the market for treated hair and aging hair that is getting dry.
People were never meant to use such harsh soaps every day and that is way you see so many chicken necks and saging eyes peeking out from undernieth wigs at tge abe if 60, forget what yo moma did as she didn’t wash her hair but once a week in the day if she is from the Love generation or further.
They did scrub their shin raw though and sat under bibbets to dry that brittle hair as they waited for someone to carefully comb them out as they preyed the comb out did not turn into fall out. Beauty School was an eye opener and so was my discussions with American Indians that first made soap as we know it today but in it’s most basic form and did not use it every day, Wen should do a PR Tour.
- Can take damaged hair and put add life back into it
- People are using it for scapegoat
Wen Caused 100% Hair Loss in Child - 2.5 year update
My daughter lost 100% of her hair from Wen 2.5 years ago. We are talking instant hair loss on contact on subsequent usage.
3 times, rinsed into her bath. 1st time hair loss noticed during brushing and combing over the following week, 2nd time was only used from the neck down to detangle, last time, instant loss of nearly all remaining hair. She is still dealing with the effects of this product 2.5 years later. She is still missing 1/3 of her hair, and sometimes new growth falls out soon after growing in.
She does not have an auto-immune condition. No, we didn't use "too much", we used very little. (they tell you to use far too much product) nor did we leave it in long For those trolls wanting "proof", please see the video link of excerpts from the Senate HELP committee discussing Wen, and my girly. Also including a link to my daughter telling her story and showing her current condition.
Hoping to make a shorter one when I have time. Class action settlement is at www.wenclasssettlement.com due in just 8 days from today!
Wen has no equal in the number of complaints received, and they routinely lie to customers who call to avoid taking complaints, sometimes even selling them more products! Jeffrey Alan Deane you should be ashamed of yourself, as well as everyone you've hired that lies for you.
- Severe hair loss
Infomercials
Guthy-Renker. Wow.
Kevin Trudeau. Secrets "they" dont want you to know about. Who is "they"? And my pillow.
Don Lapre's world's greatest greatest vitamin. Never wished anything bad to any of those greedy folks, but Lapre took me for over a grand, and karma apparently exists, not instant, but effective, as he is no longer with us. The golden rule they live by, do unto others before they do unto you. Why do the folks selling these products have to be so greedy?
What goes around comes around. Wonder if the human race will exist 5 or 10 years from now, being this is 2018 and we've been going backwards. Sorry for the rant, but it's better than a road rage drive-by.
This site is therapeutic. Thank you.
Cheated and very upset
I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up.
My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have been several class action suits against them.
I was not allowed to file a claim online in 2014 or 2016. they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-****. It has been very stressful for me to lose my hair.
I admit that I have cried over it also. I have spent $5,000 to try to get my hair to grow in. I have spent over $ 2,000 on medical expenses. I just want the $ 20,000 that I should of received.
Guthy- renker needs to have a heard and just pay me my share of the class action suit. I begged them to let me file a claimn many times and they refused.
The money would go a long way for my very expensive treatments. I have suffered a lot over this.
- Delivery good
- Being cheated
Preferred solution: my share of the class action suit, that i was not allowed to file a claim for.
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You’re stupid and you probably work for them. Some people experienced hairlost after ONE use.
So your long block explanation doesn’t mean anything plus all the people who won that lawsuit would say the same. What works for you doesn’t work for others especially if there is a lawsuit and they won.