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Wen in El Segundo, California - Can't read the labels!!!!!!!

3.3
Details
Trying Wen......it's a SPLURGE for me. I have to wear reading glasses but even with them I can NOT read the writing on the bottles!!!!!!! My goodness, can you make it any smaller???!!!!!!! I've had to Google the products to read about them!!!!!!!!!!
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Review
#1274611 Review #1274611 is a subjective opinion of poster.
1.0
Details
Hi, I used it once and loved how my hair texture was enhanced. But soon after started having an itchy scalp. A day or two went by so washed it again but with my regular shampoo and STILL have itchy scalp almost a week later. I will NOT be using WEN AGAIN! I am praying...
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1 comment
Anonymous
#1518362

You are very lucky your hair didnt fall out. I contacted the company directly regarding that issue and was informed that there was no "scientific" data or evidence that could happen.

Well, i wasnt a chrome dome before using this swill. Mud would be safer and orobably work better, too.

Review
#1263321 Review #1263321 is a subjective opinion of poster.
Pros
  • How bouncy my hair was after use
Cons
  • How itchy my scalp has been for a week so far
Reason of review
itchy scalp after using once
Tags
  • itching
  • Itchy Scalp
4.5
Details

Update by user Aug 08

Glad they figured it out as it goes with other products so well and for those who use harsh chemicals, can’t imagine what else you would use. It dose not spoil and I just ran out of a 3 year old bottle the other day, Their main Shampoo which is really a combo is one of...

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1 comment
Anonymous
#1539742

You’re stupid and you probably work for them. Some people experienced hairlost after ONE use.

So your long block explanation doesn’t mean anything plus all the people who won that lawsuit would say the same. What works for you doesn’t work for others especially if there is a lawsuit and they won.

Review
#1221343 Review #1221343 is a subjective opinion of poster.
Pros
  • Can take damaged hair and put add life back into it
Cons
  • People are using it for scapegoat
Reason of review
Good customer service
Tags
  • Healthy Again

Wen in Oak Park, Illinois - My hair fell out & is tangled mess. My scalp is dry & itchy

3.4
Details
My hair is dry & itchy. It continues to fallout when I shampoo it. It is one big tangled mess and is very dry.
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Review
#1206551 Review #1206551 is a subjective opinion of poster.
Reason of review
Bad quality
2.4
Details
Wen - Cheated and very upset
I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up. My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have...
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Review
#1174241 Review #1174241 is a subjective opinion of poster.
Pros
  • Delivery good
Cons
  • Being cheated
Reason of review
settlement money lost.
Loss
$20000
Preferred solution
my share of the class action suit, that i was not allowed to file a claim for.
I tired wen hair products and was not impressed. Mostly because I suffer from dandruff and these products made it worse. My hair also fell more. They have a sixty day policy to return. I called to return and the rep said that she could not refund me for the product...
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Review
#1135904 Review #1135904 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
I used it when I was little and when I ran out I keepped getting bumps and my head would itch a lot but my mother and I thought it was just that my scalp was dry but till this day my head still itches
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1 comment
Anonymous
#1492530

So you think by using this product when you were little causes your head to STILL itch as an adult? Sounds like you have an issue with your scalp, maybe bugs from uncleanliness... but to blame a conditioner from wen decades after you used it is freaking ridiculous and you should be ashamed of yourself

Review
#1123041 Review #1123041 is a subjective opinion of poster.
1.3
Details
I first ordered the wen original kit with the almond mint conditioner and 4 other items, and the products actually burned my scalp and my hair came out like wen I went through chemo. I called customer service and they instantly gave me my money back and made a claim. 3...
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1 comment
Anonymous
#1492531

So a hair product You love and have been using for three years, you give one starter? You sound very scattered

Review
#1122779 Review #1122779 is a subjective opinion of poster.
3.3
Details
I have an order that contains a variety of your products. I have had these products for months. The problem is reading the uses for each product.....tiny black writing on a splotchy, dark background. It takes reading glasses, bright light, and a lighted magnifying...
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Review
#1114978 Review #1114978 is a subjective opinion of poster.
Reason of review
I cannot read directions easily
Loss
$30
Preferred solution
Bigger writing...black writing on light colored background
1.3
Details
I tried the trial set and didn't care for it. That's just me, didn't think the company was bad just wasn't good for my hair, what is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return...
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Review
#1075547 Review #1075547 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund