Wen Reviews and Complaints
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Customers don't like
- Hair loss
- Lost my hair
- Deceptive marketing practice
Customers like
- Smell
- How it makes my hair feel and look
- Product
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Wen in Oak Park, Illinois - My hair fell out & is tangled mess. My scalp is dry & itchy
My hair is dry & itchy. It continues to fallout when I shampoo it. It is one big tangled mess and is very dry.
I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up. My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have...
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I tired wen hair products and was not impressed. Mostly because I suffer from dandruff and these products made it worse. My hair also fell more. They have a sixty day policy to return. I called to return and the rep said that she could not refund me for the product...
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Product
I used it when I was little and when I ran out I keepped getting bumps and my head would itch a lot but my mother and I thought it was just that my scalp was dry but till this day my head still itches
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I first ordered the wen original kit with the almond mint conditioner and 4 other items, and the products actually burned my scalp and my hair came out like wen I went through chemo. I called customer service and they instantly gave me my money back and made a claim. 3...
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truestory
So a hair product You love and have been using for three years, you give one starter? You sound very scattered
I have an order that contains a variety of your products. I have had these products for months. The problem is reading the uses for each product.....tiny black writing on a splotchy, dark background. It takes reading glasses, bright light, and a lighted magnifying...
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I tried the trial set and didn't care for it. That's just me, didn't think the company was bad just wasn't good for my hair, what is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return...
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Began with WEN. After three months it started falling out. After seven months it was all gone. I mean ALL gone. Still waiting for regrowth after two years and six months. Foolish to,believe his claims that "it's the safest thing you can use". Lawsuit still going on. Be...
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I I used WEN for 4 years, until I figured it was the cause of my hair falling out! I thought my hair loss might be related to stress or age, but looking back, I wasn't any more stressed than before, and my hair never fell out! My bathtub would be lined in hair! I have...
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I liked
- Very soft and silky
- Thinning hair falling out
I didn't like
- Hair falling out
It is like "I" was giving your review!! Same here I ordered it back in the late summer of 2015. At first I was impressed with the texture of my hair, I also have had Thick and Coarse hair since I was born(not kidding). I received two shipments, I had financial...
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Deniece BRUCE
MY Daughter used it for a long time and said she loves it. Just couldn't afford it anymore. Now let me say this, there are several health problems that can cause you to lo...
Product
I didn't like
- Hair is falling out
- I am losing my hair
- Loss of hair
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So you think by using this product when you were little causes your head to STILL itch as an adult? Sounds like you have an issue with your scalp, maybe bugs from uncleanlines...