I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up.
My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have been several class action suits against them.
I was not allowed to file a claim online in 2014 or 2016. they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-2017. It has been very stressful for me to lose my hair.
I admit that I have cried over it also. I have spent $5,000 to try to get my hair to grow in. I have spent over $ 2,000 on medical expenses. I just want the $ 20,000 that I should of received.
Guthy- renker needs to have a heard and just pay me my share of the class action suit. I begged them to let me file a claimn many times and they refused.
The money would go a long way for my very expensive treatments. I have suffered a lot over this.
Product or Service Mentioned: Wen Shampoo.
Reason of review: settlement money lost..
Monetary Loss: $20000.
Preferred solution: my share of the class action suit, that i was not allowed to file a claim for..
Wen Pros: Delivery good.
Wen Cons: Being cheated.