State: California City: San Diego Clear all filters (17 of 1775 reviews match)
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About two months ago I cancelled Wen by Chaz Dean Almond conditioner. First time I started using the product was in 2013 cancelled after 6-9mo due to scalp dryness, also got a lil expensive. Now in December 2015 and still loosing hair after I called two months ago and...
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1.8
#751820
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I use shampoos with no paraphines or sulfates and Wen has been the best product for my hair.I have used it for three years and can't be without it! It Keeps my hair friz free and when I color my hair i find that it lasts longer. Maybe stress is making your hair fall...
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Anonymous
Anonymous

There are multiple reasons for hair loss including stress, hormones, chemicals and medication. One person may lose their hair due to stress and another due to their shampoo. ...

Anonymous
Anonymous

Stress is not a cause of hair loss. If it was, people with hair would be rare. There isn't a question as to what caused my daughter's total hair loss - it was Wen, and Wen a...

5.0
I liked
  • Feel of my hair
#597703
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This is what I wrote to WEN: I am writing to finalize the return of the WEN products that were shipped to me without my ordering them in May of this year. After months of repeated attempts to contact your customer service department to allow me to return the...
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GuthyRenkerHelp
GuthyRenkerHelp

Hi CDM, We would like to have our Corporate Customer Service Escalation Team assist you directly to help get this resolved. If you could please contact the team by filling o...

Anonymous
Fred

file an immediate online complaint with the BBB (Better Business Bureau), they will assist you in getting a full refund back from this dishonest company

1.0
I liked
  • Trial product was ok
I didn't like
  • Ships automatically did not order
  • Unhelpful customer service
  • Will not accept returns for credit
#559076
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Wen Sweet Almond Mint Conditioner Review

Wen
#903359
5.0
Details
i love it and would be really pissed if they took it off the market. i have fine fragile hair. wen gives it more texture and doesn't dry it out. it has saved my hair
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Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money

Like the first review, I bought some Wen product off the website, said hey, its shampoo, lets give it a try. First off its just a 2 in 1 shampoo and conditioner, no miracle hair results. and ironically they send you a lot of extra conditioners to help your hair out....
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Anonymous
Ginny

I only buy wen from QVC ..THEY HAVE GREAT AND FAST RETURN POLICY YOU CAN TRY IT AND IF YOU DONT LIKE IT ( even if the bottles empty ) you can return for a full refund as long ...

#510683
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I was excited to try this new product - I used it for about 6 weeks and noticed hair in my hands every day since about the 2nd or 3rd time I tried it. I figured it was normal but it kept happening and it was obvious that it was NOT normal! I stopped using it for about...
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GuthyRenkerHelp
GuthyRenkerHelp

Hello, we would like to learn more about your experience and offer assistance. If you could please contact our Corporate Escalation Team here: bit.ly/1bqcytf someone will be ...

#510037
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I ordered a trial kit from Wen by chaz dean. Their product is okay at first, but got flaky scalp in less than a month. After a month, i receive a box full of shampoo. They said this is the 90 day kit. They automatically charge your card. They send you tons for the 90...
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Anonymous
Anonymous

we noticed they precharge for the monthly shipment (which we did not request)on our bank record, called to cancel but they sent it anyway and won't refund until we return the ...

#452008
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I get compliments since I started using Wen. I'm 50+ and growing my hair out. I get compliments all the time, how beautiful my hair is. Wasn't until I used Wen. I mixed it with Redken. Love it, love it!!!! That is all, I'm not telling you my secret, but Wen and...
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Anonymous
Anonymous

I love them too!

Anonymous
Anonymous

Us can by this product at meijers grocery stores.

#389019
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Like others I ordered Wen as an additional sample product when ordering Cindy Crawford's skin care line. I then received a full shipment of Wen and when I called Wen I cancelled my account and sent the product back at my cost. A refund was processed for the two...
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Anonymous
WEN LOVER

just because you send back prouct doesn't mean that you cancelled. I have a WEN account, I had to send back a kit that i received because i wasnt ready for the shipment. Man, ...

#368945
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DO NOT ORDER WEN PRODUCTS! CANCEL WEN IMMEDIATELY! The Wen hair products over-condition your hair. It does not matter how much you use, it is just a bad product for your hair. The advertising, contract, and billing practices of Wen are ridiculously criminal. ...
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Anonymous
Anonymous

Did you know that if you have cancelled your order & one arrives & then you refuse it at the door. The reason it takes upto 2wks AFTER they received said goods back to get a ...

Anonymous
Wen needs to be in jail

:( Purchased initial product, thinking that would be all, a one time purchase. I start receiving bills for additional products I did not receive. Called Wen to cancel my ac...

#356100
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I've seen the commercials and thought why not try it because it seems to have a nice effect on hair and felt that my hair could even look better. I was shocked to see after the first wash SO MUCH HAIR IN THE SHOWER. I have never experienced that in my life. I...
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Anonymous
ted

Thank. You Post about wen shampoo i was going to order tell you said you lost of your hair

Anonymous
Saved

I am glad that I read your report on Wen. I was just about to order it. Thank you.

#340078
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