State: Arizona City: Phoenix Clear all filters (14 of 1776 reviews match)
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All of my life I have had very thin fine hair. I live in the mountains of northern Arizona where the weather is very harsh. If the wind isn't blowing, it's dusty, or it's cold temperatures below freezing, and of course there's the issue with altitude . When I first...
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Anonymous
Anonymous

It seems to me that you already had some hair troubles. How can you pin it on a product you barely used? Odd race to a conclusion.

#756097
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I no longer buy this product from Wen company. I love the product and , get it from qvc or e bay .I will just say love his product , think it is a bit over priced yet , still love how my hair feels with this product. I enjoy getting it on QVC , then I get to listen to...
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Anonymous
LynnRod60

I think all these comments are due to Wen taking advantage of peoples bank accounts..used this product also from QVC and I only use the fig ,Tried other flavors in the line an...

#641774
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Love the product. Customer service is awful. I believe they have a 10 min. Alloted time to speak w/ customers. If issue unresolved , click. Nice. Not sure if most know/understand english. Can never get the point across. Sad. May have to order from QVC, where they...
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3.2
#562467
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My story is not unlike thousands of others. I am still currently in the midst of battle with WEN; unwanted products, charges to my credit card that were, essentially unauthorized, and no acknowledgement of having returned unused, untouched, unwanted product back to...
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Anonymous
Heedingthewarning

Thank you for writing your review. I was just about sold and was going online to order Wen. You saved me big stress!! I will NOT order it...Ever! Sorry you had to go through t...

1.7
I didn't like
  • Nightmare
#560111
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The 60-day money back guarantee is a joke. WEN does everything possible to keep your money. I placed 2 orders with them within 10 days apart to try and get the look and feel I was looking for. The products DO NOT work on my (African American) natural hair. I returned...
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GuthyRenkerHelp
GuthyRenkerHelp

Please contact our Corporate Customer Service Escalation Team here: http://www.wen.com/lp/cet so that we can learn more about your experience and assist directly. Thank you.

Anonymous
Peter

There is nothing on their website when ordering that alerts you of their automatic reoccurring subscription plan. This is a scam, everyone should be filing an online complaint...

#478439
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I used Wen for several months and it made a positive difference. Then, I began to notice hair loss, lumps and bumps on my scalp, then open, seeping sores. The affected area is all on the top of my scalp. I stopped using Wen a a week ago and the bumps and lumps are...
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#406288
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DID NOT LIKE WEN!!!!

I tryed Wen a couple years ago & thought it was terrible. It made my hair feel weighted down & as if I hadn't washed it in days. It made my fairly thick hair very flat. I saw Wen on QVC or HSN & decided to give it a try again & its just as bad as before. I rinse very well when using the Wen so its not that Im not rinsing. I just find it to be a terrible product & now I have 2 full bottles to throw in the trash. I personally would not recommend Wen.
#376572
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I ordered the trial product. When I tried it I had a bad reaction to the product. I broke out in a rash all over my body. I called to cancel my order and get my refund. I was told to throw the product away that it might be a bad batch. I have call 4 times, each...
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Anonymous
amy

contact the state\'s attorney office where the wen was shipped from and the state where you live.

#356517
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WEN HAIR CARE YEAH RIGHT

I tried the product it didn't work.I actually broke or all over my face. I have never had acne in my whole life. Returned it with auto confirmation which I didn't have to but I wanted to protect myself. I called to update my info because I had closed an account which was what i had purchased the product on. Representative said no big deal she could mail a paper check. Eight weeks went by and nothing after six phone calls I talked to a supervisor who had indicated to me that it's ILLEGAL ( actual words she used) for her to to send the money as a paper check and said it had already been sent back to the card and was accepted by Visa! Now I have to go through Visa! Not only are the reps abcent minded but they are very rude. I contacted Visa and am waiting to see just where on earth WEN sent my money. I wouldn't suggest this product to anyone!!!!!
#317687
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In a weak moment I ordered the 29.95 trial, it made my hair greasy and flat. I called to get my refund and they offered another hairtype product for free. They promised I would still be able to get a refund. In the meantime I got my 90 supply. I didn't know I...
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#295446
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