Anonymous
map-marker Port-Of-Spain, Port-Of-Spain

Wen - Shampoo Review from Port-Of-Spain, Port-Of-Spain

Wen - Shampoo Review from Port-Of-Spain, Port-Of-Spain
Wen - Shampoo Review from Port-Of-Spain, Port-Of-Spain - Image 2

I take pride in my hair. I use the best products to keep my tresses on point as I have naturally dry hair.

When I saw the infomercial about the Wen hair care system, I was REALLY excited about using the product as it claimed the non-use of shampoo. I started using it in August 2015 and since then, my hair become more dry and now I'm living with a crater at the top of my head I.e. a large bald patch. .......and I've got a lot of breakage throughout the head.

I initially blamed my hairdresser not knowing it was this new product. I've stopped using the sweet almond mint, the remoist treatment, the mousse.....the entire line.

I'm very angry......but I take solace in knowing that hair grows back.. I now refuse to wear a wig so I use bonded pieces of hair to cleverly cover the large bald patch.

View full review
Reason of review:
Bad quality
Anonymous
map-marker Strongsville, Ohio

My thick curly hair :(..

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ok.I had thick, curly, past the shoulders hair. I work in a field where there is lots of younger competition and where looks are very important. I seemed to hit a dead end as far as my hair length was concerned so i figured if i got some really good hair products, it would help get my hair longer. So i tried Wen starting late February '15. It was good for the first few months, but then i started having my detangler comb fill up when i ran it through in the shower. Like big clumps! I just told myself "Well thats just the damaged follicles..they will be replaced by 'good hair' if i keep using my product just like the label says". Now, mind you, i dont wash my hair but every 3 days, because washing everyday is harmful for your hair. I faithfully followed the instructions, and after one year, my hair barley even reaches my shoulders and resembles a dry mass of dark brown fuzz. I paid good money for this *** and am sooo pissed. Oh, and they send you soooooo freaking much product, then stop taking funds out of your checking account and then have the balls to tell you you are delinquent, so now they reported me to a collection agency... steer clear of Wen!!! -Betty
View full review
Cons:
  • Hair loss
Reason of review:
Bad quality
2 comments
Guest

I have put two orders in for Wen Hair Products, but never received the products. I used my Credit Card.

When I called they said they had no information on my order, they could not find any order. What is going on with this Co?

I am not able to find this product on the market either? Can you help me?

Guest

I am outraged and shocked ! I have Lupus and thought that was why my hair was breaking and falling out.

I got wen in 2010 and stopped after experiencing hair loss. Only I was then diagnosed with Lupus in 2012, so I blamed the disease. I tried Keranique shampoo, and got a rash allover my scalp and ears, so I foolishly went back to wen this year.

Now I find out both shampoos are bad?! I am livid!

View more comments (1)
Anonymous
map-marker Pretoria, Gauteng

Cant Trust Nameless Faceless claims for or against any product.

If the complaints do not have a name or source for verification, do not believe it!!!! Many merchants submit false claims against their competitors. Always ask for verifiable resources, then, thoroughly investigate and call your State Attorney Generals office for more information. I dont need to submit 100 words to make a simple suggestion to eliminate fraud. Please send me verifiable facts on the claims that Wren Hair Cleansing products caused any degree of hair loss. Im sure they will be at least 1/2% to 1% that any product may negatively affect a consumer. Stop fraudulent and dishonest business practices. Andrea
View full review
Pros:
  • I liked
  • How it makes my hair feel and look
  • Slightly better hair
Anonymous
map-marker Palo Alto, California

Wen Hair Care Review

I have thick coarse long wavy hair and the wen pomegranate is the one for me. I love it. With my hair, being able to eliminate one step is a big deal, saves on time and product. I get compliments every day about my hair. .and I'm old. ..i used the lavender one time and it made my hair knot up like i had been at and dunes for 3days. .it was weird and horrible. I only purchase the pomegranate wen
View full review
Reason of review:
Good quality
Anonymous
map-marker Melbourne, Victoria

Wen Hair Care Review

Had a reaction too wen bought this product shown on tv and my hair started too fall out iam so upset with this product i will never use it again
View full review
Reason of review:
Bad quality
Anonymous
map-marker Marietta, Georgia

Wen Cleansing Conditioner Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bad and nothing to back it up or warn people.. That's no way to treat consumers! I have to say I thought I was going through this alone. My hair is thinning handfuls of hair every time I touch it or brush I fear it! My hair was thick Gorgeous and strong. Now what?
View full review
Reason of review:
Bad quality
Anonymous
map-marker Niceville, Florida

Wen Shampoo Review

Every time I used the shampoo I got a terrible headache and threw up.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Philadelphia, Pennsylvania

Wen - Cleansing Conditioner Review from Philadelphia, Pennsylvania

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I liked the results for about the first year. I couldnt imagine ever using anything else ever again. Then my hair started to thin out. Strands everywhere. I thought it was age. Menopause. Hormones or something. My head was itchy. I dont do anything to my hair but wash it. I never thought it was WEN. I decided to stop using it to see what happened. Within two months i saw regrowth all around my hairline. I could feel my hair become thicker all over my scalp when washing. I think i was in denial about the amount of hair i had lost....until i saw it come back. The loss was so gradual it took a long time for me to really notice. It will take years to get back to the thickness it once was before WEN...it may never get back. Ive been a hairdresser since 1984. Never have i experienced this before. Has to be WEN.
View full review
Reason of review:
Bad quality
Lafayette Xxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Had no problems with WEN

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I started using WEN last year, close to one year. I have spoken to customer service on numerous occasions; each time the person was helpful, patient, & issues resolved with end of call. Use of the product I have not experienced issues others have reported. I ask if possibility exists that if you are combining NON-WEN (as using conditioner) when using the cleanser. I wouldn't exclude the chances of a chemical alteration when being combined in use simultaneously creating alopecia (hair loss/balding). Sometimes our own bodies defenses will be to blame & medications we consume. I honestly, don't feel CHAZ Dean would allow his formulation to be damaging. Point of Consideration is the source of products his company is using may arrive sub-par to anyone's knowledge. This is speculation on my part & just another possible scenario.
View full review
Pros:
  • Every product is a plus to use
  • Hair texture improved with use
  • Hair stays cleaner longer
Cons:
  • I have no negative remarks or experiences
Reason of review:
Good customer service
Mirissa Aux
map-marker Norwalk, Connecticut

Wen - Conditioner Review from Norwalk, Connecticut

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 16, 2016

I truly hate this has happened to me along with several others. I had thick long hair now I have thin hair that is constantly breaking not to mention the sores it put on my scalp.

Very embarrassing. I am only 23 an I'm practically bald headed due to this product.

Original review Apr 12, 2016
Lost almost all my hair and even had bald spots and my hair finally just started growing back but it broke to the scalp and still is continuously falling out and breaking. Most horrible product ever!!
View full review
Pros:
  • All the stuff it came with
Rosalind Uvm
map-marker Greer, South Carolina

No customer care

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I signed up for WEN. I received two shipments, both of them wrong. I spent hours on the phone (mostly on hold)talking to WEN agents who promised to correct the problem etc. It took 3 months and multiple calls to correct the first shipment. When the second incorrect shipment arrived I cancelled. They need to stop the infomercials and put some money into supporting their current customers. I spent a lot of time frustrated, on the phone and having to make trips to the post office to return items I didn't even order.
View full review
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Whitewater, Wisconsin

Wen By Chaz Dean Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can't believe all the complaints. My sister gave me a bottle about 5 years ago and I haven't used anything since. I love Wen! I have never lost any hair and my hair just loves it.
View full review
Pros:
  • Way my hair feels
Reason of review:
Good quality
Anonymous
map-marker Des Moines, Iowa

Wen - Hair Care Review from Des Moines, Iowa

Wen - Hair Care Review from Des Moines, Iowa
I have some photos of my balding spots, my broken off hair, and the sores all overy head after using this product. As you can see from the picture of the pony tail i used to have enough hair to wrap hair band around twice. I have lost so much hair that i can wrap the hair band around 4 to 6 times. My hair is getting thinner by the day. I quit using this product after i started getting sores all over.
View full review
Reason of review:
Bad quality
Anonymous
map-marker New York, New York

Bald spot +++

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Oh, my God!!! Where have I been??? I have used "Wen" for years and gradually noticed much hair loss, but never thought of WEN as the culprit b/c I thought it was a symptom of age and/or a mini stroke I had had. Then, several years ago, my sister noticed a bald spot at the top of my head moving toward the back, commented on it, and I still thought it was perhaps a sign of getting older. I finally took to wearing hats and occasionally a wig (for those rare times when I have to attend a function). After all these years, I now have HALF the amount of hair I had previously and still, didn't put it together till now when I happened upon these reviews. Seriously??? How can it be that a product with potential hazards to "some" users' hair doesn't have a warning on its label? Oh, my God. I don't even know if my hair loss is reversible; it's been so long since I started using WEN, and based on these reviews, that sounds doubtful! I'm so upset, I can barely breathe!! I, too, need to contact the FDA as soon as possible...oh, my God!!!!
View full review
Cons:
  • Hair loss and bald spot
  • Hair loss
  • Bald spot
Reason of review:
massive hair loss

Preferred solution: I don't know what the answer is; just want my hair back or something resembling what I had previously

Anonymous
map-marker Fredericksburg, Virginia

Wen Conditioner Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wen - Simple Review #1453822247
A friend of mind gave me Wen Conditioner Shampoo. My hair fell out so much. I told my friend I think it made my hair fall out. Months later I see the bad reviews on Facebook and immediately realized I was right. I think it is ridiculous that it's still being sold. My hair was alway long and healthy. It looks like it was cut. My bangs were down to my mouth prior to using Wen.
View full review
Reason of review:
Bad quality
  • 1
  • ...
  • 7
  • 8
  • 9
  • 10
  • 11
  • ...
  • 120