Latest review first
Get with it WEN
I order the wen about 10weeks ago and yet i still haven't received it and everytime i ring to ask whats up and the first time i rang they said " we received your money 2 wks ago i will put a note telling them hurry up and sent the product and i should receive it up to14 working days" and 4 weeks later i rang to say i haven't received anything yet and they said " it has just been sent to you and you should get it up 14 days working" how fark up is that. Get with it WEN your losing customers.
I ordered the product and have never recd it. I emailed them twice and neither email was answered. I emailed them again this morning and told them not to send the product, cancel my order and do not make any charges to my credit card. I know they probably won't...Read more
We signed up to get this product for a friend, however were charged multiple months after for continued deliveries. After calling to request our account, they tried to sell me more products and did not close our account. I was forced to cancel my credit card to...Read more
I LOVE WEN
I think this Wen conditioner is GREAT. May these people are not using it right. FOLLOW DIRECTIONS. My hair looks like a million bucks and I've only used it once. I do believe that it is to expensive. Not many people this day and time can aford to spend that much on hair products. However, it's a great idea and I wish I had come up with it. My hair is soft but has body....that to me is amazing. I have shine! I hardly ever have shine. Use it right people. It really is great stuff. I promise.
I am very disapointed in the customer service and deceptive practices of this company. I ordered Wen products to try because it seemed like a good product. Well, they billed my credit card again,WITHOUT my permission and mailed a new shipment. They said I may not get...Read more
Wen is criminal! Multiple charges with no product
Quite simple really. I ordered for my wife and they sent 1 order. After that they charged my 6 times in 1 month and sent nothing and will not return my money. The last person I talked to told me I was a sucker from buying from them and I should have read the internet reviews about Gunthy Reneker before I bought, then they hung up. I thought Chaz Dean was a good soul but I guess it's not true as he is a part of the scam. Buyer should be aware! Run away from anything with Gunthy on it.
Wen in Washington, District Of Columbia - Took my money-Still haven't received product!
I ordered Wen hair products back before Christmas! They have deducted the money out of my account and as of today, I still have not received my product! After numerous phone calls, transfers and being placed on hold- they have no excuse but apologies! They claim it was sent but can't give me a confirmation number or tracking number. They tell me my 911 address is not good, which I get things delivered weekly! So I gave them my PO BOX and it still hasn't came! They have my money and I want it back! I would NEVER refer someone to WEN!!!
They toke money out of my acct without permission & refuse to refund my money.I've had to call over for times and stay on hold for at lease 5mins each time. I would never refer anyone to use "Wen" products! I've return the products and still haven't receive...Read more
Someone was banging on about WEN containing Sulfates. The actual ingredient referred to is Behentrimonium methosulfate which is the mildest hair-detangling ingredient available. It is made from non-genetically modified rapeseed oil. This ingredient is renowned for its...Read more
Bendigo, Victoria County
i placed an order for wen on wed and just a few hours later had an emergency occur which caused me to cancel my order to have my money refunded. i was told that my cancellation was sent to a supervisor,well the next day i check my bank account to find out that my money...Read more
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