Latest review first
Wen hair care for mixed-Asian hair
So I got from the proactiv people, a little one time offer. After reading about all the billing and autopayment/shipment issues there are, it seems like a good idea to buy it from Amazon or QVC. I've also noticed that no one seems to state what kind of hair they have to begin with before stating what happens. I saw the thread about WEN hair care and Afro-American hair types. I'm trying to gauge how well it'll work for me being of mixed descent. Not only that, I've also got a perm, which contrary to most, has done wonders for my coarse hair. Believe it or not, it's made my hair more manageable! Just curious to see what people have to say about the product on coarse hair, mixed Asian hair, perms, ect, just to see if it's worth buying. Thx!
Chaz Wen hair care
read the fine print. They send you and bill you unwanted product and when you call to cancel they charge you a fee since you are no longer a "member" what a rip off. And now I have to watch my account for their extra charges and send the product back and wait god knows how long for my refund. And the product made my hair greasy. That's why I didn't renew, but because I didn't call them they thought they would just send me a 3 month supply. I guess live and learn and read the fine print. I should only order from Amazon.
Wen in Santa Barbara, California - I love my chaz Dean hair products
I ordered wen hair products off tv ,my order came within two weeks a slight problem with billing, I called customer service, talked to a guy briefly , by morning error was fixed. i get perms in my hair twice a year. my hair was dry and dull, now my hair is so soft, ithink my perm is holding longer, i love the look and feel. every bodys body chemistry is different,and just maybe these hair products just arent right for you. and if thats the case dont blame chaz dean. because his products are top notch. and when you call customer service be nice they are real people just like you. and to that lady that said we should get a life ... A Womens hair is her crowning glory . and for you to sit and read these and judge us it sounds to me that YOU ARE THE ONE WHO NEEDS TO GET A LIFE!!!! Thank You Mr Chaz Dean for your great hair products by taking the challenge out of having beautiful hair.. thank you and bye bye
Wen Hair Care
August 28, 2010, WEN by Chaz Den 19122329 PDBPP I ordered Wen Hair Care to try. After a month they sent me another one saying it is a 3 mo. supply and would once a month charge my credit card. They said when I ordered the firt one that I had joined a club and would be charged monthly. If I did not pay they would put me into collections. I was not aware of joining any club. So all be aware do not order your first product from Wen. It is not a good club to belong to. I would call them fraud.
Wen has not worked since day one,and it's been several weeks now. I have long and healthy thick hair till my shower last night in which a dime sized hole on the crown of my head fell out. My hair fell out every shower but not like this,and I thaught I was just...
Please let me explain. For all of the people complaining about the auto-ship program and bashing WEN and Chaz Dean, do a little research! You did not order from Chaz Dean, you ordered through Guthy Renker. They are the ones ripping you off. Chaz Dean studios does NOT...
I purchased wen and i was completely disatisfied. I could get better results by using regular conditioner, rubbing hard, combing and rinsing. they don't tell you that your 3 month supply will be sent automatically and that you will be paying for it over a 3 month...
Wen in Washington, District Of Columbia - Can't reach a live Person
Wen hair products sent me a 3 month supply of product withing 30 days of receiving the initial shipment even though it claims I have 60 days to be "satisfied". When I call to get an RA number to return it, the recorded voice wants me to talk into the receiver and tell her why I'm calling. She even gives me examples which are all very positive. It then claims it can't understand what I'm saying and hangs up. I've even tried using the exact words the recording has given me as an example. Haven't gotten thru for 3 days. Do not purchase from this company - scammers!
Wen in Moreno Valley, California - Lie on website about cost of product
Hello world once again another company ripping off the hard working consumer, my advise to you is if you think this is a good product that' ok but whats it gonna cost you is the real question. I haven't even finish using the 30 day supply when I receive another shipment in the mail, I called the co. and was told that I should have cancel in 30 days that's why I received now a 90 day supply which I didn't want, to top that, it cost 3x's the amount of the 1st order. call bank!
WEN - Stole my Money
I stopped receiving this product over 6 months ago. The last shipment was refused and the payment was returned to my account. Now all of a sudden months later they start charging me again for product I have not received. Called received worse customer service of my life was told i would still owe 2 more payments because they decided to start resending product. Now I will have to fill out an form stating that i did not receive heir product and will still be out shipping and handling fees. No supervisors or site managers available and no other phone numbers available to call. Told because they are not in the same state I live in they do not have to follow business or banking polices. Now I will have to cancel my cards to stop this from happening again in 6 months. Do not order from this company they have no business ethics!
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