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I ordered wen hair products off tv ,my order came within two weeks a slight problem with billing, I called customer service, talked to a guy briefly , by morning error was fixed. i get perms in my hair twice a year. my hair was dry and dull, now my hair is so soft,...
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Anonymous
Thoughtful

\"every bodys body chemistry is different,and just maybe these hair products just arent right for you. and if thats the case dont blame chaz dean.\" Actually, he claims in ...

Anonymous
NJ Beauty

Wow, your an really angry person, who is taking this sight WAY to seriously. People really should be WELL informed before purchasing any product.

#196466
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August 28, 2010, WEN by Chaz Den 19122329 PDBPP I ordered Wen Hair Care to try. After a month they sent me another one saying it is a 3 mo. supply and would once a month charge my credit card. They said when I ordered the firt one that I had joined a club and would be...
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Anonymous
Melissa

I have ordered Wen products through the Wen official website without joining the club. It isn\'t very hard...just pay attention to what you are doing.

Anonymous
Vicky Nelson

Saw the mystery debit (my fauly for not reading) called customer service. they stopped the shipment and reversed the charge and canceled the membership immediately. Don\'t kno...

#196151
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Wen has not worked since day one,and it's been several weeks now. I have long and healthy thick hair till my shower last night in which a dime sized hole on the crown of my head fell out. My hair fell out every shower but not like this,and I thaught I was just...
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Anonymous
PaylaMarie

Wen was horrible!!! My hair was heavy and felt and looked dirty and oily using the products. I tried it repeatedly and it got to the point I could not pull a comb through my h...

Anonymous
Marianne

The WEN ordering is a HUGE scam! I ordered a \"trial\" size to try WEN. Then the next thing I see on my doorstep a package of my \"auto-shipment\" for my 3 month supply (that ...

Dexter, Missouri
#194911
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Please let me explain. For all of the people complaining about the auto-ship program and bashing WEN and Chaz Dean, do a little research! You did not order from Chaz Dean, you ordered through Guthy Renker. They are the ones ripping you off. Chaz Dean studios does NOT...
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Anonymous
ocsurfgirl

Regardless of how the product performs his name is on the product. He is making money on the product sold through GR. He is fully aware of the deceptive practices going on at ...

Anonymous
Jen

Thanks for the info, I am so happy I found this web-site before I made a purchase. Now I know NOT to buy from Guthy Renker but rather, go to chazdean.com or QVC to buy my Wen.

#194658
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I purchased wen and i was completely disatisfied. I could get better results by using regular conditioner, rubbing hard, combing and rinsing. they don't tell you that your 3 month supply will be sent automatically and that you will be paying for it over a 3 month...
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Anonymous
Wen Hair Care System Rocks!!!!

I use this on my 3 year olds hair, she is bi racial and her hair is very thick and curly- This stuff is awesome. Her hair is soooo soft and shiny...I have never had a problem...

Anonymous
JoAnna

They charged my credit card on the 4th on October and I still have not received my package. I called customer service and was told that they could ship me another package and ...

#193952
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Wen in Washington, District Of Columbia - Can't reach a live Person

Wen hair products sent me a 3 month supply of product withing 30 days of receiving the initial shipment even though it claims I have 60 days to be "satisfied". When I call to get an RA number to return it, the recorded voice wants me to talk into the receiver and tell her why I'm calling. She even gives me examples which are all very positive. It then claims it can't understand what I'm saying and hangs up. I've even tried using the exact words the recording has given me as an example. Haven't gotten thru for 3 days. Do not purchase from this company - scammers!
#191772
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Wen in Moreno Valley, California - Lie on website about cost of product

Hello world once again another company ripping off the hard working consumer, my advise to you is if you think this is a good product that' ok but whats it gonna cost you is the real question. I haven't even finish using the 30 day supply when I receive another shipment in the mail, I called the co. and was told that I should have cancel in 30 days that's why I received now a 90 day supply which I didn't want, to top that, it cost 3x's the amount of the 1st order. call bank!
#190440
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I stopped receiving this product over 6 months ago. The last shipment was refused and the payment was returned to my account. Now all of a sudden months later they start charging me again for product I have not received. Called received worse customer service of my...
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Anonymous
HairPro

I ordered the Wen hair care system to see if would like it. It greasy and hair looks stringy afterwards. It\'s too expensive and getting them to credit your account is imposs...

Anonymous
WenScam

Wen hair product is a scam. The product is horrible. Destroys your hair and their reps don\'t know what their doing. The rep made a mistake with my order (ordered me a 90 da...

#189518
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I wanted to try Wen, then came here to read reviews, and found that really, most of the pissed off consumers were pissed about money, orders, service, etc., basically the business end of Wen- very few people were unhappy with the product itself, and some people even...
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Anonymous
Regina

hopefully wen will work for me... i have unruly dry, thick, frizzy, curly hair and i\'ve tried everything. i\'m thinking about trying the 30 day trial. is it worth it?

Anonymous
Linda B

I love this product also. My hair has always been greasy at the scalp and dry on the ends. Wen cleanser is the best thing I have ever used on my hair, and as to the cost; I wa...

#189248
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WEN Representative lied to me

I signed up for WEN hair care and after a few months decided to cancel, but they were so insistent that they talked me into keeping my account but changing the products. When it started piling up in my cabinet I finally called and cancelled. The company rep told me I could return all unused and unopened product and I would be refunded. This was a lie and now they have the product I paid for but they won't refund my money. Also, after 3 months, they took another deduction out of my checking account and tell me it will take 6 weeks to refund it back. I wish I had found this website before I ordered from this company.
#188684
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