I'm 17 years old and I have been using Wen for maybe a year now. I am half black half white but I have very fine hair.
I noticed for about 6 months my hair coming out a lot. At first we thought it was just stress; however, over time, more hair was falling out. Just with one stroke from a comb, about 5 pieces would come out. When my hair was wet, or when washing my hair, loose pieces would be hanging from the bottom of my hair and it would be like a chunk that I would just have to pull away.
I just found out today from the lady that cut my hair that this was an issue many girls had when using Wen and she told me that Wen is probably the cause of it.
These 3 pictures are from one time that I washed my hair and combed it after with a wide tooth comb and all this hair came out when I was done.
Product or Service Mentioned: Wen Shampoo.
Reason of review: loss of hair.
Monetary Loss: $1000.
Preferred solution: Full refund.