filters
state:
Show
city:
Show
category:
Show
product:
Show

We signed up to get this product for a friend, however were charged multiple months after for continued deliveries. After calling to request our account, they tried to sell me more products and did not close our account. I was forced to cancel my credit card to...
Read more
Anonymous
Disgusted

:( I am so disgusted with WEN, G-R - all of it!!! I also fell into the extra charge for more product BS. The shipment that arrived after the one I actually ordered, costs ...

Anonymous
Jules

Shelley must be a G-R employee. I\'ve had the same problem with them - on two separate products. SO done with G-R!!! They are sneaky.

#176359
Reply to reviews

I think this Wen conditioner is GREAT. May these people are not using it right. FOLLOW DIRECTIONS. My hair looks like a million bucks and I've only used it once. I do believe that it is to expensive. Not many people this day and time can aford to spend that much on...
Read more
Anonymous
kate

i been using wen for about 2 week and my hair is more frizzer now then i was before

Anonymous
Jen

Jessica- Your hair is probably reacting to all the over-drying shampoo that you\'ve used in the past. Your scalp pumps out oil to make up for the drying side effects of over ...

#174211
Reply to reviews
I am very disapointed in the customer service and deceptive practices of this company. I ordered Wen products to try because it seemed like a good product. Well, they billed my credit card again,WITHOUT my permission and mailed a new shipment. They said I may not get...
Read more
Anonymous
Tasha

I am so thankful to have read these reviews. I almost ordered!

Anonymous
Tasha

I am so thankful to have read these reviews. I almost ordered!

#172584
Reply to reviews
Quite simple really. I ordered for my wife and they sent 1 order. After that they charged my 6 times in 1 month and sent nothing and will not return my money. The last person I talked to told me I was a sucker from buying from them and I should have read the internet...
Read more
Anonymous
DUH!!

I just read the comment by ANGRY.. just because somethings on Backorder doesnt mean they will stop showing it. What if Mcdonalds ran out of buns in 1 store should they stop sh...

Anonymous
aAgent

Depending on how its ordered say online it CLEARLY says you will get more and be charged. If a rep sends it to you they are suppose to tell you. If they dont on the invoice it...

#172356
Reply to reviews
I ordered Wen hair products back before Christmas! They have deducted the money out of my account and as of today, I still have not received my product! After numerous phone calls, transfers and being placed on hold- they have no excuse but apologies! They claim it...
Read more
#170789
Reply to reviews
They toke money out of my acct without permission & refuse to refund my money.I've had to call over for times and stay on hold for at lease 5mins each time. I would never refer anyone to use "Wen" products! I've return the products and still haven't receive...
Read more
Anonymous
Satisfied Customer

They state clearly that they will charge you if you don\'t cancel in the first month! Read the instructions, and be a responsible consumer before slamming people who are just...

#170154
Reply to reviews
Someone was banging on about WEN containing Sulfates. The actual ingredient referred to is Behentrimonium methosulfate which is the mildest hair-detangling ingredient available. It is made from non-genetically modified rapeseed oil. This ingredient is renowned for its...
Read more
Anonymous
Anonymous

Well I'm concerned cause I just started using it and my skin has been itching and getting hives, I'm alergic to sulfa so I need to know if there's sulfa in WEN?

Anonymous
Sarah in St Pete

8) I started using Wen products almost a year ago. I am post menopausal and my hair was thinning. I had used sulfate free shampoos and shampoos for \"older\" hair and my hai...

Bendigo, Victoria County
#168366
Reply to reviews
i placed an order for wen on wed and just a few hours later had an emergency occur which caused me to cancel my order to have my money refunded. i was told that my cancellation was sent to a supervisor,well the next day i check my bank account to find out that my money...
Read more
Anonymous
Anonymous

I agree, their customer service is the worst around. Me too with the cancelation. They received the product back and it took multiple calls and about 3 months before my money...

Anonymous
chrissy

I love WEN. Its the best conditioning cleanser I have ever used. I used to spend so much money on cheap and expensive shampoos and conditioners for my hair type and they never...

#165630
Reply to reviews
I am very disappointed in the advertisement of the wen product. I purchased this product on the television through Gunthy Renker. I was told when I purchased this product that I would be getting a shipment every 30 days for the price of 29.95. When I didn't get my...
Read more
Anonymous
tdubbs

The last post I read. The wen girl call sign. I think that she needs to know how to talk english. I don't want to comment on the spelling. How can someone this day in life no...

Anonymous
Mom of 5 girls

I use WEN as well as my Mom, 2 sisters and 3 of my 5 daughters (other 2 can't afford it yet). We LOVE the products! We went directly to WEN, custom service is great never a pr...

#162574
Reply to reviews

Okay so very annoying, I called to order the 30 day trial to see if I liked the product, you can only lock in the price if you join the membership hence you get sent more product every month. I then ordered the 90 day supply and I was told that they were going ot...
Read more
Anonymous
Nando

I like that you have grass on the playground. You\'re a ltltie cutie and I would condition your chest hair with the finest conditioners money can buy. I would engage in the ...

Anonymous
shopgirl

Just got my trial shipment and, shame on me, did not realize it was from Guthy-Renker when I initially ordered. Which means being enrolled in regular shipments. Read horror ...

#162047
Reply to reviews