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I am very disapointed in the customer service and deceptive practices of this company. I ordered Wen products to try because it seemed like a good product. Well, they billed my credit card again,WITHOUT my permission and mailed a new shipment. They said I may not get...
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Anonymous
Tasha

I am so thankful to have read these reviews. I almost ordered!

Anonymous
Tasha

I am so thankful to have read these reviews. I almost ordered!

Quite simple really. I ordered for my wife and they sent 1 order. After that they charged my 6 times in 1 month and sent nothing and will not return my money. The last person I talked to told me I was a sucker from buying from them and I should have read the internet...
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Anonymous
DUH!!

I just read the comment by ANGRY.. just because somethings on Backorder doesnt mean they will stop showing it. What if Mcdonalds ran out of buns in 1 store should they stop sh...

Anonymous
aAgent

Depending on how its ordered say online it CLEARLY says you will get more and be charged. If a rep sends it to you they are suppose to tell you. If they dont on the invoice it...

#172356
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I ordered Wen hair products back before Christmas! They have deducted the money out of my account and as of today, I still have not received my product! After numerous phone calls, transfers and being placed on hold- they have no excuse but apologies! They claim it...
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#170789
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They toke money out of my acct without permission & refuse to refund my money.I've had to call over for times and stay on hold for at lease 5mins each time. I would never refer anyone to use "Wen" products! I've return the products and still haven't receive...
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Anonymous
Satisfied Customer

They state clearly that they will charge you if you don\'t cancel in the first month! Read the instructions, and be a responsible consumer before slamming people who are just...

#170154
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Someone was banging on about WEN containing Sulfates. The actual ingredient referred to is Behentrimonium methosulfate which is the mildest hair-detangling ingredient available. It is made from non-genetically modified rapeseed oil. This ingredient is renowned for its...
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Anonymous
Anonymous

Well I'm concerned cause I just started using it and my skin has been itching and getting hives, I'm alergic to sulfa so I need to know if there's sulfa in WEN?

Anonymous
Sarah in St Pete

8) I started using Wen products almost a year ago. I am post menopausal and my hair was thinning. I had used sulfate free shampoos and shampoos for \"older\" hair and my hai...

i placed an order for wen on wed and just a few hours later had an emergency occur which caused me to cancel my order to have my money refunded. i was told that my cancellation was sent to a supervisor,well the next day i check my bank account to find out that my money...
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Anonymous
Anonymous

I agree, their customer service is the worst around. Me too with the cancelation. They received the product back and it took multiple calls and about 3 months before my money...

Anonymous
chrissy

I love WEN. Its the best conditioning cleanser I have ever used. I used to spend so much money on cheap and expensive shampoos and conditioners for my hair type and they never...

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I am very disappointed in the advertisement of the wen product. I purchased this product on the television through Gunthy Renker. I was told when I purchased this product that I would be getting a shipment every 30 days for the price of 29.95. When I didn't get my...
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Anonymous
tdubbs

The last post I read. The wen girl call sign. I think that she needs to know how to talk english. I don't want to comment on the spelling. How can someone this day in life no...

Anonymous
Mom of 5 girls

I use WEN as well as my Mom, 2 sisters and 3 of my 5 daughters (other 2 can't afford it yet). We LOVE the products! We went directly to WEN, custom service is great never a pr...

#162574
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Okay so very annoying, I called to order the 30 day trial to see if I liked the product, you can only lock in the price if you join the membership hence you get sent more product every month. I then ordered the 90 day supply and I was told that they were going ot...
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Anonymous
Nando

I like that you have grass on the playground. You\'re a ltltie cutie and I would condition your chest hair with the finest conditioners money can buy. I would engage in the ...

Anonymous
shopgirl

Just got my trial shipment and, shame on me, did not realize it was from Guthy-Renker when I initially ordered. Which means being enrolled in regular shipments. Read horror ...

#162047
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You people who are complaining about getting Wen Hair Care Products that you did not order are all cry babies. You clearly do not listen to the add on television where it clearly mentions receiving a 90 day supply at 29.95 a month and you do not read your invoice...
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Anonymous
Aliyu

Sounds like a Karmic adventure with souuens hair products. Definitely a come hither to my mate! Nothing better than getting checked out for one\'s Fabulous mane...so I must wi...

Anonymous
KMc71580

I ordered this product and was pleased with it in the beginning. After about 1 or 2 days my hair became greasy looking and had to wash it again. I found out after I used it ...

#155091
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I ordered the product with a 60 day money back guarantee. It left my hair with fly aways and if used on a daily basis greesy unless I used a hair dryer daily. I used the product for a week or so and called canceled my continual order and asked for a refund and sent...
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Anonymous
Brittany

Product was great for the first few washes,but I did not feel my hair was clean afterwards. I ended up going back to my regular shampoo and conditioner after about a month.

Anonymous
Blueman

I did eventualy get the money back so i think they are a reputable company. Many people love the product. I did not like the sweet almond mint smell but did not try cucumber.

#141479
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